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FAQ's

How will I receive my kit(s) after purchase?

Through our direct delivery system, all customers will be provided with downloads instantly after checking out.

Please check your email inbox for links, as well as Spam folders.

All of our kits will be sent as a .ZIP file.

 

Are your kits royalty-free?

All of our kits are Royalty-Free for selling beats which contain the MIDI / Loop files. This includes Leases and Exclusives online.

As for placements with major artists and or major labels, all samples/files do not need to be cleared with TopSounds/Kit Creator.

All files put out in kits are 100% royalty-free.

 

Can I get a refund?

All purchases are final and no refunds may be issued under any circumstances. By purchasing, you are agreeing to these terms.

The reason we cannot provide refunds is because once a digital good has been sent, it cannot be revoked.

If a product is not functioning correctly, please reach out to us at info@topsoundsaudio.com or via our contact page.

 

What payment methods are accepted?

TopSounds accepts all major credit cards / debit cards via PayPal* or Stripe.

VISA, Mastercard, American Express, etc.

*You do not need to have a PayPal account to be able to checkout

 

What if I didn't receive my order?

If for some reason a technical error occurs and you do not receive your kit after your purchase, contact info@topsoundsaudio.com with proof of purchase, Order #, and kits missing.

Our products are all digital & sent via email. You should receive an email containing your download links. Be sure to check your spam folder.

 

How do I install Omnisphere Banks?

Please refer to this video on how to install expansions for Omnisphere.